Privacy Policy

/Privacy Policy
Privacy Policy2019-01-31T00:18:20+00:00

Who we are

Our website address is: http://rideharder.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

While we keep form submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Google Analytics can collect and analyze information on usage behavior anonymously. This information is collected by Google Analytics, which processes it for the purpose of preparing reports on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google’s behalf.

Who we share your data with

We don’t share your data with third-parties in a way as to reveal any of your personal information such as email, name, etc.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Additional information

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we protect your data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

What data breach procedures we have in place

Rideharder receives data from various third parties that we work with for Advertising, Analytics, and Affiliate Marketing. This data includes information such as clicks, IP Address, device type, and other information used to explore how people use our site. We do not tie this data into our membership platform, and it is kept it separate from any personal information that is entered into a member’s profile, with the exception of membership role – which is used to remove ads from our site via code.

What third parties we receive data from

Rideharder  receives data from various third parties that we work with for Advertising, Analytics, and Affiliate Marketing. This data includes information such as clicks, IP Address, device type, and other information used to explore how people use our site. We do not tie this data into our membership platform, and it is kept it separate from any personal information that is entered into a member’s profile, with the exception of membership role – which is used to remove ads from our site via code.

What automated decision making and/or profiling we do with user data

Rideharder does not use any user data to make automated decision making at this time, although advertising partners will use some user data to present relevant ads to users.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info [-at-] rideharder.co.uk

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GDPR Privacy Notice

GDPR Privacy Notice General Data Protection Regulation (GDPR) Article 13 of Regulation EU 2016/679 1. Purpose of this notice This Privacy Notice provides mandatory information as required under Articles 13 and 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing. Definitions of certain terms within this notice are explained in the appendix. 2. The Data Controller for personal data The Data Controller for the personal data processed by us is the Client Company of RIDE HARDER (the employer of the natural person whose data is collected, hereafter referred to as the Data Subject). The Data Controller will pass personal data of their employees to RIDE HARDER to manage training on behalf of those employees in connection with their business. RIDE HARDER, as Data Processor acting on the instructions of the Data Controller under a written contract with them, will subsequently use that personal data to facilitate training programs for the Data Subject. It is this contract which forms the ‘Legal Basis’ for the processing of personal data carried out by RIDE HARDER in these circumstances. RIDE HARDER will also become a Data Controller if it collects additional personal data directly from a Data Subject. In these circumstances RIDE HARDER will be acting under a ‘Legitimate Interest’ to legally process the data for the management of training for the Data Subject and to fulfil the contractual requirements for its Client. RIDE HARDER also acts as a Data Controller for any personal data held regarding its own employees, and legally processes this data under its Contract of Employment with those Data Subjects. 3. Your Rights As a Data Subject you have rights under the GDPR. These rights can be seen below. RIDE HARDER will always fully respect your rights regarding the processing of your personal data, and has provided below the details of the person to contact if you have any concerns or questions regarding how we process your data, or if you wish to exercise any rights you have under the GDPR. 4. Contact Details The identity and contact detail for the Data Protection Officer within RIDE HARDER is: THE OLD FORGE FORGE ROAD LANGLEY NORFOLK NR14 6BD 01508 521000 5. Data Protection Principles RIDE HARDER has adopted the following principles to govern its collection and processing of Personal Data: Personal Data shall be processed lawfully, fairly, and in a transparent manner. The Personal Data collected will only be those specifically required to fulfilltrainingprograms or other training-related requirements. Such data may be collected directly from the Data Subject or provided to RIDE HARDER via his /her employer. Such data will only be processed for that purpose. Personal Data shall only be retained for as long as it is required to fulfill contractual requirements, or to provide statistics to our Client Company. Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date. The Data Subject has the right to request from RIDE HARDER access to and rectification or erasure of their personal data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case, such a request must be put in writing as in Section 3 above. Personal Data shall only be processed based on the legal basis explained in section 2 above, except where such interests are overridden by the fundamental rights and freedoms of the Data Subject which will always take precedent. If the Data Subject has provided specific additional Consent to the processing, then such consent may be withdrawn at any time (but may then result in an inability to fulfill training requirements). RIDE HARDER will not use personal data for any monitoring or profiling activity or process, and will not adopt any automated decision-making processes. 6. Transfers to Third Parties To fulfill the training programs for a Data Subject it will in most cases be necessary to process personal data via a third party. Personal Data shall only be transferred to, or processed by, third party companies where such companies are necessary for the fulfillment of the training programs. Personal Data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless the transfer is made to a country or territory recognized by the EU as having an adequate level of Data Security, or is made with the consent of the Data Subject, or is made to satisfy the Legitimate Interest of RIDE HARDER in regard to its contractual arrangements with its clients. All internal group transfers of Personal Data shall be subject to written agreements under the Company’s Intra Group Data Transfer Agreement (IGDTA) for internal Data transfers which are based on Standard Contractual Clauses recognized by the European Data Protection Authority. Appendix – Definitions of certain terms referred to above: Personal Data: (Article 4 of the GDPR): ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Processing: (Article 4 of the GDPR): means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, erasure or destruction. Legal Basis for Processing: (Article 6 of the GDPR): At least one of these must apply whenever personal data is processed: Consent: the individual has given clear consent for the processing of their personal data for a specific purpose. Contract: the processing is necessary for compliance with a contract. Legal obligation: the processing is necessary to comply with the law (not including contractual obligations). Vital interests: the processing is necessary to protect someone’s life. Public task: the processing is necessary to perform a task in the public interest, and the task or function has a clear basis in law. Legitimate interests: the processing is necessary for the legitimate interests of the Data Controller unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. Data Controller: (Article 4 of the GDPR): this means the person or company that determines the purposes and the means of processing personal data. Data Processor: (Article 4 of the GDPR): means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller. Data Subject Rights: (Chapter 3 of the GDPR) each Data Subject has eight rights. These are: The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to. The right of access; this is your right to see what data is held about you by a Data Controller. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.